Careers

Laminators is a leading manufacturer of high-quality composite panels serving the commercial building, sign-making and OEM markets in the United States and Canada. Founded 62 years ago, we are a family-founded multi-generational enterprise dedicated to partnering with our customers to deliver the very best systems, solutions and services. Our commitment to innovation and customer satisfaction drives everything we do.

Our company culture is centered on excellence – in our people and our products. We strive daily to uphold an environment that fosters a spirit of teamwork, collaboration and cooperation. We value and acknowledge every employee’s contribution toward the success of our company. If you are interested in a career instead of simply a job, Laminators Incorporated may be a great fit for you.

Join The Team!

Reports to: Inside Sales Manager

Classification: Non-exempt (hourly/office)

This role provides customer service and technical support to architects, contractors, distributors, installers, and Regional Managers (RMs). Typical questions are focused on order status, product information, account status, pricing, product, systems or service. This is a great opportunity for self-starter who is motivated, a collaborative team player, and operates well with minimal supervision.

You will perform a wide range of tasks, including:

  • Communicate product information, pricing, availability, and lead-time quotations of standard items to established distributors. This is done utilizing independent judgment through the knowledge of our manufacturing and scheduling process.
  • Enter orders in ERP system, track orders throughout production process, and expedite as required.
  • Provide answers to technical questions from architects, contractors, distributors, installers, and Regional Managers.
  • Provide sales / marketing support as needed. This includes, but is not limited to, assisting the Regional Sales Managers by fielding calls from potential customers, architects, contractors, distributors, and installers.
  • Optimize information from customers regarding size and quantity of panels in the Smart 2D database.
  • Create job specific warranties for customers.
  • Assemble submittal packages for distribution to customers and architects.
  • Collaborate with outside raw material vendors and our internal purchasing department on pricing, inventory, and samples to streamline the quoting and delivery processes.
  • Track, process, mediate, and close customer complaints within company standard of 48 hours, whenever possible.

The role requires the ability to be a productive member of a collaborative team while ensuring strict adherence to all design and construction requirements. The candidate must be able to manage tasks in a manner that will safeguard the company’s risk or exposure.

Requirements:

  • 2+ years of customer service and 2-5 years of product manufacturing experience preferred.
  • High School diploma required, with preference given to candidates with a Bachelors’ degree.
  • Proficiency in MS Word, PowerPoint, Excel and Outlook required.
  • Strong interpersonal skills required with the ability to effectively interface with peers and management of other functional areas including sales, manufacturing, engineering, materials, finance, HR and IT

Interested? Please submit your resume right away to Jobs@laminatorsinc.com

Reports to: Construction Services Department Manager

Classification: Hourly

We are seeking a collaborative, highly organized professional to play a critical role in the successful execution of various construction projects. This role is responsible for implement a wide range of construction activities under the guidance of the Construction Services Department Manager. The successful candidate will work as a project team member and important support capacity in a rapidly growing Construction Services department for Laminator’s architectural aluminum composite material (ACM) panel business. The role requires to the proven ability to manage multiple project support tasks simultaneously, coordinating with several project managers on varying levels of technical tasks. Competence in both practical construction skills and administrative tasks makes the Construction Technician role critical in ensuring projects are completed efficiently, safely, and to the required quality standards.

You will perform a wide range of task, including:

  • Performing material takeoffs
  • Producing shop drawings/supporting a project manager
  • Producing programs in proprietary software for use with a CNC machine
  • Providing drafting support relative to ACM products
  • Associated technician-level support to the Construction Services team

The role requires the ability to be a productive member of a collaborative team while ensuring strict adherence to all design and construction requirements. The candidate must be able to manage tasks in a manner that will safeguard the company’s risk or exposure.

Required Technical Skills: You must be computer literate, and be able to demonstrate experience using Microsoft Office products, PDF redlines, and AutoCAD, as well as experience reading architectural drawings. This is a developmental position that will provide task-specific and software-specific training.

Interested? Please submit your resume right away to Jobs@laminatorsinc.com